Privacy Notice – Direct Care
- This practice keeps data on you relating to who you are, where you live, what you do, your family, possibly your friends, your employers, your habits, your problems and diagnoses, the reasons you seek help, your appointments, where you are seen and when you are seen, who by, referrals to specialists and other healthcare providers, tests carried out here and in other places, investigations and scans, treatments and outcomes of your treatments, your treatment history, the observations and opinions of other healthcare workers, within and without the NHS as well as comments and aids memoires reasonably made by healthcare professionals in this practice who are appropriately involved in your healthcare.
- When registering for NHS Care, all patients who receive NHS care are registered on a national database, the database is held by NHS Digital, a national organisation which has legal responsibilities to collect NHS data.
- GPs have always delegated tasks and responsibilities to others that work with them in their surgeries; on average an NHS GP has between 1,500-2,500 patients for whom he or she is accountable. It is not possible for the GP to provide hands on personal care for each and every one of those patients in those circumstances, for this reason GPs share your care with others, predominately within the surgery but occasionally with outside organisations. If your healthcare requires care from others elsewhere outside this practice we will exchange with them whatever information about you that is necessary for them to provide that care. When you make contact with healthcare providers outside the practice but within the NHS it is usual for them to send us information relating to that encounter. We will retain part or all of those reports. Normally we will receive equivalent reports of contacts you have with non NHS services but this is not always the case.
- Your consent to this sharing of data, within the practice and with those others outside the practice is assumed and is allowed by the Law.
- People who have access to your information will only normally have access to that which they need to fulfil their roles, for instance admin staff will normally only see your name, address, contact details, appointment history and registration details in order to book appointments. The practice nurses will normally have access to your immunisations, treatment, significant active and important past histories, your allergies and relevant recent contacts, whilst the GP you see or speak to will normally have access to everything in your record.
- You have the right to object to us sharing your data in these circumstances but we have an overriding responsibility to do what is in your best interests. Please see below.
- We are required by Articles in the General Data Protection Regulations to provide you with the information in the following 9 Subsections :
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Dr Julie Beattie |
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Denise Scorer |
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Direct Care is care delivered to the individual alone, most of which is provided in the surgery. After a patient agrees to a referral for direct care elsewhere, such as a referral to a specialist in a hospital, necessary and relevant information about the patient, their circumstances and their problem will need to be shared with the other healthcare workers, such as specialist, therapists, technicians etc. The information that is shared is to enable the other healthcare workers to provide the most appropriate advice, investigations, treatments, therapies and or care. |
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The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:
Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’. Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…”
We will also recognise your rights established under UK case law collectively known as the “Common Law Duty of Confidentiality”* |
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The data will be shared with Health and care professionals and support staff in this surgery and at hospitals, diagnostic and treatment centres who contribute to your personal care.
At Kingston Health Centre these are mainly :
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You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller or the practice. You should be aware that this is a right to raise an objection, that is not the same as having an absolute right to have your wishes granted in every circumstance |
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You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law. |
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The data will be retained in line with the law and national guidance. https://digital.nhs.uk/article/1202/Records-Management-Code-of-Practice-for-Health-and-Social-Care-2016
or speak to the practice.
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You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/
or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
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Cookies.
Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
Statcounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes:
- * Time and date of visit (this can help us to identify and plan for busy periods on our website)
- * IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
- * Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
- * Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
- * Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)
Furthermore, when you visit our website a Statcounter cookie (called “is_unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.
You can learn more about cookies from Statcounter and set your browser to refuse same here:
http://statcounter.com/about/set-refusal-cookie/
For further details, please see the Statcounter privacy policy the:
https://statcounter.com/about/legal/#privacy
Privacy Notice – Research
- This practice participates in research. We will only agree to participate in any project if there is an agreed clearly defined reason for the research that is likely to benefit healthcare and patients.
- Such proposals will normally have a consent process, ethics committee approval and be in line with the principles of Article 89 (1) or GDPR.
- Research organisations do not usually approach patients directly but will ask us to make contact with suitable patients to seek their consent.
- Occasionally research can be authorised under law without the need to obtain consent. This is known as the section 251 arrangement. We may also use your medical records to carry put research within the practice.
- We share information with the following medical research organisations with your explicit consent or when the law allows: Kingston University, Brunel London University, Guys and St Thomas Hospital.
- You have the right to object to your identifiable information being used or shared for medical research purposes. Please speak to the practice if you wish to object.
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Dr Julie Beattie – 020 8549 4747 |
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SWL DPO – email for contact details |
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Medical research. |
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The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:
Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.” And Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…” |
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The data will be shared with research universities. |
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You do not have to consent to your data being used for research. You can change your mind and withdraw your consent at any time. Contact the Data Controller or the practice. |
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You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law. |
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The data will be retained in line with the law and national guidance. https://digital.nhs.uk/article/1202/Records-Management-Code-of-Practice-for-Health-and-Social-Care-2016 or speak to the practice.
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You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/ or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 |