Book an appointment

We offer face to face, video and telephone appointments to be booked on the day or in advance. Appointments are bookable 5 weeks in advance or available on the day, from 7am if you are registered for online services, or 8am by phone when the phone lines open.

Further details:

The following applies to patients without symptoms of infection (fever/ cough/ sore throat)

When booking by phone

The receptionist will ask you whether you would like your appointment to be Face to Face, Video or telephone. Please book in as you would prefer. If you think an examination may be needed then Face to Face is obviously preferable.

When booking online through patient access

All appointments will be visible as the default Video Consultation – please book one of these, at a time that suits, if you would prefer a Face to Face appointment please simply come to the practice at your appointment time.

If you, or your child, have symptoms of infection we still require you to speak to a doctor before coming down. We will always see you face to face if needed but this approach allows us to protect our other patients by organising a F2F appointment at a time when you won’t be waiting and our waiting rooms will be quiet

If you would prefer to seek medical advice online you can contact us by filling in the triage form ; https://kingstonhealthcentre.nhs.uk/online-contact

Routine appointments


Same day appointments


Same day appointments are available for booking from 7am online and 8am by phone.

Emergency appointments


Emergency appointments are for an urgent medical problem that needs to be dealt with on the same day. Please phone reception and give a brief description to our receptionist who will forward your details to the GP

Telephone appointments


Video appointments


These are booked by phoning reception.

Please see the additional information on video consultations in Our range of services.