We are continuously reviewing our systems in practice and implementing software and tools that we feel benefit our patients experience with the practice. This is why we are now using Heidi, an AI powered medical scribe, to assist in documenting consultations.
Heidi allows our clinicians to spend more time interacting with the patient and improving the communications during consultations. Heidi also increases the efficiency and accuracy of medical records, ensuring that visits are accurately recorded.
How is my data managed by Heidi?
Heidi Health adheres to the stringent UK compliance frameworks, including the Data Protection At, GDPR and NHS standards such as DCB0129, DTAC and DSPT. This ensures that your personal information is handed securely and confidentially. All of Heidis data is hosted within the UK which enhances security and compliance with local data protection regulations. Audio recordings used to general notes are not stored permanently, they are processed and then deleted (Kingston Health Centre has set an automatic deletion of same day), ensuring your data remains private and secure.
Disclaimer
Heidi Health will be used for all GP consultations at our practice, if you would like to opt out, please inform the GP before your consultation.
